Shipping policy
Shipping Policy
Thank you for shopping with Ukasha Zari. We are committed to delivering your orders safely and on time.
Order Processing
- Orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery times:
- Pakistan: 3–7 business days
- International Orders: 7–15 business days (depending on destination)
Delivery times may vary due to courier delays, weather conditions, or public holidays.
Shipping Charges
- Shipping charges are calculated at checkout based on your location.
- Free shipping promotions may apply on selected orders.
Order Tracking
Once your order is shipped, you will receive a tracking number via WhatsApp, email, or SMS (if available).
Incorrect Address
Please ensure your shipping information is correct before placing an order. Ukasha Zari is not responsible for orders delivered to incorrect addresses provided by the customer.
Delayed or Lost Packages
While we work with trusted courier partners, delays may occasionally occur. If your package is delayed or lost, please contact us and we will assist you.
International Shipping
Customers are responsible for any customs duties, taxes, or import charges required by their country.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
Contact Us
For shipping-related questions or support, contact us through:
- Shopify Contact Page
Thank you for choosing Ukasha Zari.